FAQs
Answers to all your burning questions

General

We don’t offer a specific guarantee because our gloves are a handmade wearable product. Eventually, by time or pterodactyl, they'll wear out. We take a lot of pride in what we do and we do it really well, so we want you to be satisfied. If you think you did not receive a good value from your gloves get in touch and we'll do what we can to make the situation right.

We sure do (and teams love them!).  More information can be found here.  Just need a pair or two?  Check out our Custome Leather Work Glove Gift Pack.

Sure do. Head on over here to learn how to initiate a repair.

We feel your pain. Unfortunately, special offers are only redeemable during the promotion dates and can't be applied to past or future purchases outside of the promotion dates. Multiple special offers cannot be combined. 

We do not have a retail shop at the factory, but you can find a list of retailers who carry our products here. Our team is very busy sewing gloves, so the factory is not open for visitors.

Orders / Shipping

We offer shipping via UPS for the contiguous 48 states and USPS for Hawaii, Alaska and international orders.

During checkout you will see all available options for shipping your order.  Shipping timelines are never guaranteed and we do not issue refunds related to shipping delays or timelines.

  • Yes. We ship using USPS for all international orders

We do our best to fulfill orders within 5 business days. Custom work gloves can take 4-6 weeks once we receive the tracing.

Please contact us immediately by replying to your order confirmation or reaching out here with your order number.  We’ll do our best to help you.

Please contact us immediately by replying to your order confirmation or reaching out here with your order number.  We’ll do our best to help you.

Please contact us immediately by replying to your order confirmation or reaching out here with your order number.

Please contact us immediately by replying to your order confirmation or reaching out here with your order number.

Sizing

You can print out our sizing chart, or use the sizing app on our product pages.

We recommend using one of these methods, because while you may feel like you are an XXL, our most popular size by leaps and bounds is the good old trusty Medium.

Head on over to our Returns & Exchanges page and initiate a swaperoo.

Yes, our sizing is universal for all of our glove styles. If you wear a medium Vermonter, you will wear a medium Flatlander.

Reach out to us at hello@vermontglove.com and we will work with you to pin down the correct size.

We recommend that you size down, as the leather will stretch and conform to your hand. If you are in between sizes and plan to get the Vermonter WITH a removable liner, we suggest sizing up. If your hand lands directly on a size and you plan to get the removable liner we suggest you get the corresponding size and break in the leather shell before adding the liner.

Well this depends on your worldview. If you want a snugger fitting experience then size down. If you want a warmer experience size up - more breathability inside the glove will trap more warm air from your body.

The gloves will stretch, but they will also conform, meaning as you break them in some places in the glove that may fit spacious will snug up as other parts of the glove pack out. Think about your knuckles pushing out of the back of the glove, thus pulling the fingers in tighter on your hand. 

No, purchase the size that corresponds to your hand on the sizing chart. We have spent millions of hours with NASA scientists calibrating our sizing strategy so the sizing chart determines your size for all gloves.

If you are in between sizes and plan to get the Vermonter WITH a removable liner, we suggest sizing up. If your hand lands directly on a size and you plan to get the removable liner we suggest you get the corresponding size and break in the leather shell before adding the liner.

Yes, the liner will inherently make the glove shell pack out more, but the not enough to make them feel too loose when wearing them without the liner.

Product

Vermonter is a rugged glove for heavy work, while the Flatlander is a snugger fitting glove for more nimble needs.

The Vermonter is made of 4oz. full grain goat leather. The Flatlander is made of 3oz. full grain goat leather.

The Vermonter is made with the seams on the outside. The Flatlander is made with seams on the inside.

The gist is that the Vermonter is wicked super heavy duty, and the Flatlander is hella far out dexterous.

Nothin’ but goat.

Our leather comes from North America. The majority (~85%) comes from the New England and Tri-State area while the balance (~15%) comes from Quebec and Ontario.

Quite warm. Depends where in the world you are and how warm your hands run.

79% Merino wool, 19% nylon, 2% elastic.

It depends on the dew point and your propensity to blood circulation. Generally speaking, the Jefflo Mitt is our warmest option. If you run cold, you can size up in a mitten, which creates a larger cavity to trap the heat coming off of your hand. If you run really cold, you can wear a glove liner inside the mitten. Our warmest glove will be the Tuttle.

Sorry to be the bearer of the bummer, but temp ratings don't mean anything unless it's suggesting the temp at which the material will freeze solid, or burn your hand through the material. As with most things, the temp at which your hand will be comfortable in a certain glove depends on your hands, your body, the ambient temp, air moisture content, wind factor and approximately millions of other factors. In conclusion, our gloves work really well in a wide range of temperatures. We wouldn't wear them on an arctic expedition though, to be perfectly honest.

Goat leather is a natural material that comes from goats. Like butterflies or fingerprints, no two goats are exactly alike. We do our best to standardize the color of the hides we use, there is an inevitable amount of variation among the color of hides. We celebrate that every pair of gloves we make is unique. Once you've worn them in, the patina, look and feel is entirely yours.

No, this glove is not designed to work with our removable liner.

Warmth & Liners

Quite warm. Depends where in the world you are and how warm your hands run.

79% Merino wool, 19% nylon, 2% elastic.

It depends on the dew point and your propensity to blood circulation. Generally speaking, the Jefflo Mitt is our warmest option. If you run cold, you can size up in a mitten, which creates a larger cavity to trap the heat coming off of your hand. If you run really cold, you can wear a glove liner inside the mitten. Our warmest glove will be the Tuttle.

Sorry to be the bearer of the bummer, but temp ratings don't mean anything unless it's suggesting the temp at which the material will freeze solid, or burn your hand through the material. As with most things, the temp at which your hand will be comfortable in a certain glove depends on your hands, your body, the ambient temp, air moisture content, wind factor and approximately millions of other factors. In conclusion, our gloves work really well in a wide range of temperatures. We wouldn't wear them on an arctic expedition though, to be perfectly honest.

Goat leather is a natural material that comes from goats. Like butterflies or fingerprints, no two goats are exactly alike. We do our best to standardize the color of the hides we use, there is an inevitable amount of variation among the color of hides. We celebrate that every pair of gloves we make is unique. Once you've worn them in, the patina, look and feel is entirely yours.

No, this glove is not designed to work with our removable liner.

Glove Care

A bit of occasional glove love goes a long way.

It depends how hard you run them and what you're doing but eventually your gloves will dry out and need an oil change.

The first step is to clean them with Glove Soap.

Once their sparkling, then it's time to condition them.

If you're working or playing in wet environments, you can waterproof them (after conditioning) for an added layer of protection.

If you're looking for full service, you can pick up our Glove Care Bundle

Nope! Not required. Some people like to use it at first. Some people don't.

Using our Leather Protector, of course. Start by warming up your gloves in the oven. This opens up the pores of the leather. Then rub beeswax all over the gloves. ALL OVER. Put them back in the oven to help the wax set into the leather. Repeat three times for wicked good coverage. Repeat the entire process anytime you need more waterproofage.

You bet. In fact your gloves prefer it. Just make sure to use the conditioner first, as the beeswax makes an impenetrable shield around the glove, and we want that conditioner to soak deep.

Use our Glove Soap, of course. If you're in a pinch and simply must get them clean right now, you can use a bit of dish soap and water as a backup. Use an old (or your enemy's) toothbrush to clean seams and hard to reach spots.

Returns & Exchanges

To start a return or exchange, please use our Return & Exchange portal.

Returns and exchanges can be made within 60 days of your order.  Items must be in new, unused condition.  Shipping charges are non-refundable.

Exchanges are free for US orders only.  Customers are responsible for the shipping costs on returns.  A prepaid USPS label can be provided for US orders during the return process.  If you choose this option, a $10 fee will be deducted from your refund.